We all have that moment when we are tired perhaps from a busy work schedule or unending business meetings but still have to check on our social media accounts to know what’s happening out there. Such moments we wish we had someone to have our backs. What if I told you there is! Ever heard of bots? Interestingly, anyone may have heard but didn’t know what a bot is. In computer language, it is a software program that automates user tasks using artificial intelligence. This means that they are enabled to do tasks that require human intelligence. More often, we get addicted to checking our social media accounts and this frustrates us like a disease. Bots are our rescue from this by consistently controlling, structuring and executing simple, repetitive and time-consuming tasks on behalf of the user. The earliest internet bots can be dated back to1988, the dawn of the internet age, with the discovery of the Internet Relay Chat (I.R.C.). Back then, they only performed one function; providing automated services to users to prevent the server from collapsing because of inactivity. Thus far, they have globally contributed milestones in an automated fashion, making the internet powerful and efficient as we know it to be.
What can bots do? Let’s explore its purpose
Bots can be used purposefully for various reasons and mainly to our advantage. Given that they perform tasks similarly as humans, bots can create conversations with the users according to the account’s presets. An example is the automatic replies we get from google accounts through gadgets that prompt us to do certain actions. Afraid of getting up late to go to work and so that we avoid traffic, internet bots enable us to preset daily alarms to ring in real-time so that we may attend to our schedule as planned.
Information tasks bots require input elements and execute web service calls such as providing upfront, a weather forecast report. Action tasks bots ask for input parameters and execute a web service call with a confirmation message such as making a hotel reservation.
Creating flows by associating tasks of one ore different bots. An example is connecting the flow of Facebook or Twitter to create a follower. Bidders also get to acquire an item within seconds to the end of an auction. And, knowledge collection through the conversion of static pages into intelligence. It personalizes conversational experiences. An application is sorting out tasks of responding to users to the bot while enabling support staff to engage with more complex tasks.
Even so, when a powerful tool such as bots intended for good fall into the wrong hands, catastrophe strikes like thunder! We may have heard of cyber-crimes and internet hacks into companies and government systems and databases. While at work, you may start seeing unwanted adverts when you are online. Consequently, your personal data such as credit card and network passwords are stolen leaving you at the hacker’s mercy to make you bankrupt or jobless. Some may simply want access to illegally use your Wi-Fi network, leaving you frustrated with excessive bandwidth consumption.
Some other common malice we encounter daily and even exploit are cheating game bots that can acquire in-game items and currency. Who wouldn’t want to play a game they enjoy limitlessly? And without spending our own money. Sometimes unconsciously, we deprive the game ownership of their rightful revenue. Anytime online, we never fail to be interrupted by Click bots that artificially increase traffic generation, serving unwanted ads.
How do bots work?
Everyone loves work that is humanly closest to perfection.
Beforehand, internet bots are preloaded with a set of instructions that use artificial intelligence in mimicking a human mannerism such as character, speech, voice or text. These ‘agents’ work online upon interaction with human beings in a conversational way; to mean using texts, speech or graphic cards and images. Consequently, every single interaction triggers an activity. They work with little or no space required, versatility, speed, efficacy and tirelessly. This is regardless of how repetitive, tedious or time-consuming a task is for a human.
Where can I find bots?
Today, bots are increasingly becoming part and parcel of our lives and interactions at work, in business, on social media, and at homes. They are virtually everywhere!
- Automotive industry to qualify leads. A significant deal of proportions that car dealers use come from online channels. Therefore, the optimization of internet bots do is crucial for business.
- E-commerce. Bots engage customers in discussions on orders of physical goods, buying gifts, reserving services and setting price alerts, even on offers.
- Travel to plan for vacations. This is time-consuming for a human being to make specification decisions, considering the diverse range of preferences everyone has in picking hotels, booking travel, making queries and complaints, etc. Chatbots get to personalize these experiences to the most pleasant ones that we could look forward to.
- Finance. Banks inform users about their balances, recent transactions, credit card payment dates and limits using chatbots.
- Health care to perform therapy. Sometimes, therapy is conducted based on texts. Bots engage a cognitive-behavioral therapy in treatments of depression cases.
- Hospitality to make reservations and handle menu related questions. Bots can share information such as menu listings, promotions on offer and even collect feedback in the form of queries and complaints.
- Insurance industry. Sorting out queries so that staff engages with more complex tasks and bots handle the simple ones. Such queries may be agents or customers originated.
- Media. The online news feed is delivered in summary while engaging user queries and online surveys could be run to gather public information. This is simply how we get online media ratings according to frequent visits and statistics.
- Real Estate. Chatbots get to engage with clients, comprehend their needs and sort them in relevance to their interest levels, thus notifying management companies of potential clients.
What is the difference between BOT and robot?
In terms of definition, an internet bot is an automated artificial intelligence software program that consistently controls, structure and executes defined tasks that are simple, repetitive and consume a lot of time for users while a robot is a mechanical machine capable of carrying out a series of actions automatically and is programmable by a computer.
A bot is physically intangible because it is an online software program while a robot is a mechanical machine that we are capable of touching.
When it comes to performance, bots do simple tasks including creating conversations, alerting us on time, sourcing information we need, executing instructions, creating flows and gathering knowledge, which is automated online while the task a robot does is complex such as spot and gas welding which require heavy labor.
Internet bots have a storage convenience and as the name suggests, they are used online where there is a network connection while a robot requires physical storage space as it is mechanical and tangible.
What is a bot on social media?
On our social media network, a bot is an “agent” or a type of bot that communicates autonomously. Its purposes are automatically generating messages, advocating ideas, acting as a follower of users, to support campaigns and as a fake account to gain users themselves. Social media bots operate in groups and various configurations of partial human control. Let’s discuss examples such as Instagram bots, Facebook bots, and Twitter bots.
This kind of bot works uniquely on Instagram App to consistently control and structure a user’s account effectively. It enables you to grow an organic following of real people by automating account actions. These actions include: follows, likes, comments, DMs. These automated actions consequently result in the appearance of a subscriber’s username on many people’s activity feed. In turn, this up-scales your profile visits, followers and website clicks. Most popular affiliate niches are shared similarly on hashtags (#). Examples of these bots are Social Steeze and Crowdfire.
What’s a Facebook bot? You may have experienced an automated software program specifically designed for managing your Facebook account for you. This one meets the human motivation to have as many friends as possible by friending users of the App.
An example is Professional Messenger bot that; Suggests friends to you, creates video suggestions, alerts the user on important notifications such as anniversaries, connections, interacts with your friends through automated likes, comments, sharing, and tags. Consequently, the effective satisfaction of users is achieved through healthy sewing of pressure and competition.
A twitter bot is an automated ‘agent’ that consistently controls and structures a subscribed social media user’s twitter account. All this is done in preference to the user’s setting.
How Twitter bots work; they create an automatic schedule for tasks relevant to the account. They are to: identify a trendy vibe, like, re-tweet using hashtags, follow people. Thus, your profile is promoted efficiently and real people get to follow you as opposed to buying fake accounts following. The physical time one spends on twitter is minimized, allowing for ample time for other pressing issues.
An example is ‘TweSocial’ bot, the best, with an online subscription, requires no storage space to download. It automates account actions and grows your twitter connections consistently. It is quite affordable and with guaranteed safety. Lastly, it has bonus features to target particular locations or gender for the audience and uses keywords, relevant to your account.
There are more kinds of bots?
There is a whole list of bots that you can take advantage of to help make these tasks easier for you. For instance, there are amazon bots that allow you to build conversation interfaces through text and voice on mobile apps and other chat services. You can use it to build on your products.
You can also enjoy some bots like agario, agma.io, last shelter survival, and android games that make it easier to win and play certain games online.
You can also use some online shopping bots that will help you find the right products for your needs. For your company, you may also want to take advantage of hire bots to reduce employee turnover and fix human hiring errors. This way, you will save both time and resources. You can also take advantage of Whatsapp business bots to power your communication with customers all over the world.
You can, therefore, own several of these bots to help make your work easier and allow you to continue to entertain your followers and answer all the questions they have about your business and your jobs. In fact, some of these bots can help you increase your followers and help you boost your business.
Are bots the future? How smart are these bots?
Bots are the key to the future of the internet. This means that they are central to the use of the internet. The traffic generated by bots on the internet comprises roughly half to three-quarters of the whole. This hereby has made the internet a more powerful and efficient tool as is.
Internet bots can completely switch humanity to many things and directions but it is impossible to replace humanity. Bots are virtually everywhere, creating a spectacular sensation that the intensity in which we interact with them is higher than amongst ourselves, human beings. They have replaced people in employment, reduced our social lives to on-screen by its versatile ability to outsmart almost everyone! Even so, they just can’t replace humanity; our sentiments, experiences, nature, instinct, and mortality.
Bots continue to advance with our upscale inventions and advancements in artificial intelligence in their natural language processing and machine learning. As though necessity calls for invention, bots came for our good such as virtual assistants, task automation and quick task dissemination. Thus, we should use it to our advantage as long as its benefits outweigh its flaws. There’s hope for the future, cheers!